Frequently Asked Questions

Is The Mortgage Store tied to any particular Bank or Building Society?

The Mortgage Store is not tied to any Lender (Bank or Building Society), we are whole of market mortgage advisors and can use any Lender.

Will I receive updates on the progress of my application?

The Mortgage Store will ensure that you are kept informed of the progress of your mortgage application every step of the way. Our administrators will contact you on a regular basis detailing any outstanding requirements and just to let you know at what stage the application has reached.

What is Income Protection Insurance (IPI)?

This is a type of insurance which will pay a proportion of earned income in the event that the policyholder is unable to work due to accident, sickness or unemployment (if chosen), resulting in a loss of earnings.

What is Private Medical Insurance (PMI)?

This is an insurance which is designed to cover the cost of private treatment of short-term illness, or injury, which arise after you join.

What is Mortgage Payment Protection Insurance (MPPI)?

This is sometimes known as ASU cover.  It’s an insurance policy that you, as a mortgage customer can take out to protect yourself against being unable to work due to accident, sickness or unemployment. The policy will pay a monthly benefit amount that you choose to help you pay your monthly mortgage repayment and associated insurance premiums. The benefit is paid for upto a maximum of 12 months or until you return to work, whichever happens first.